The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
USD 46 per day
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Services
Valet parking
Laundry
Dry cleaning
Happy hour
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Massage
Room features
Air conditioning
Heating
Soundproofed rooms
Sitting area
Dressing area
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
55 East Ontario Street,
Chicago,
Illinois,
United States,
60611,
Illinois
Map view
street view
55 East Ontario Street,
Chicago,
Illinois,
United States,
60611,
Illinois
City landmarks
Park
Millennium Park
1.8
km
875 N Michigan Ave Within Chicago 360
360 Chicago Observation Deck
740 m
Harbour
Navy Pier
1.7
km
Museum
The Art Institute of Chicago
2.0
km
Art object
Cloud Gate
1.5
km
233 S. Wacker Drive Entrance on Jackson Blvd
Skydeck Chicago
2.4
km
233 S Wacker Dr
Willis Tower
2.4
km
Museum
Museum Of Contemporary Art Chicago
770 m
Theatre
The Chicago Theatre
1.1
km
Zoo
Lincoln Park Zoo
3.2
km
Museum
Chicago Cultural Center
1.1
km
Fountain
Buckingham Fountain
2.7
km
Aquarium
Shedd Aquarium
3.0
km
Museum
Chicago Children's Museum
1.6
km
300 N State St
Marina City
770 m
Park
Maggie Daley Park
1.5
km
209 S La Salle St
The Rookery Building
2.0
km
376 N Michigan Ave
Bridgehouse and Chicago River Museum
810 m
Shopping Area
Water Tower Place
760 m
Museum
American Writers Museum
910 m
439 N Wells St
Chicago-style pizza
990 m
Museum
Loyola University Museum of Art
1.2
km
100 E. Wacker Drive
Chicago Riverwalk
2.3
km
Nearby
North Michigan Avenue
The Magnificent Mile
130 m
400-410 N Michigan Ave
Wrigley Building
480 m
435 N Michigan Ave
Tribune Tower
540 m
201 E Ontario St
Arts Club of Chicago
280 m
Gallery
Chicago Water Tower
510 m
Shopping Area
Shops at Northbridge
240 m
806 N Michigan Ave
Historic Water Tower
470 m
Restaurants
Giordano's
300 m
730 N Rush St
Eataly
140 m
43 E Ohio St
Grand Lux Cafe
80 m
600 N Michigan Ave Ste 7
Garrett Popcorn Shops
220 m
151 N Michigan Ave
Pizzeria Due
130 m
619 N Wabash Ave
SafeHouse Chicago
60 m
60 E Ontario St
California Pizza Kitchen
110 m
52 E Ohio St
Quartino
270 m
626 N State St
Reviews and Ratings
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
8.2/10
Great
Rooms
8.1
Location
9.3
Service
8.6
Dining
7.6
Guest reviews
8.2/10
based on 8 reviews
8.5
8.5/10 based on 932 reviews
Dave
United States,
May
2024
7.8/10
The hotel offers an amazing atmosphere and high-end amenities, including flat screen televisions, stereo system, and incredibly comfortable beds. However, the rooms had no view, lacked a proper work desk, and uncomfortable seating. The elevators were noisy, disturbing our sleep with banging noises.
Rooms
7.0
The room was spacious and well-equipped with modern amenities, but lacked a proper work area and comfortable seating.
Service
9.0
The staff was friendly and accommodating, even moving us to a different room when needed. The concierge was helpful throughout our stay.
Location
8.0
The hotel is conveniently located just a block away from the Magnificent Mile, offering easy access to all major attractions in Chicago.
Dining
7.0
We opted to dine at nearby restaurants for breakfast due to limited options at the hotel. However, the portions were generous and satisfying.
Facilities
8.0
The hotel offers a range of facilities including dry cleaning, laundry services, valet parking, and tour assistance.
Jack
United Kingdom,
March
2024
7.4/10
The hotel has a really cool vibe and an excellent location in Chicago. The tired dark brown carpet in the regular King room raises cleanliness concerns, but overall, the hotel offers average rooms in a great location.
Rooms
7.0
The regular King room was really cool, although the tired dark brown carpet made me wonder about hidden filth. The location is excellent.
Service
8.0
The service at this wonderful hotel was very helpful and hospitable. I appreciated the $50 food and beverage voucher as a nice gesture.
Location
9.0
The hotel's location is convenient, just one block off Michigan Avenue and close to many touristy restaurants. It's a short walk from all the major sights, making it perfect for exploring downtown Chicago.
Dining
6.0
Before heading out for the day, the breakfast was delivered on a trolley with other tables' orders, giving a school dinners' vibe. It's up to the same value.
Facilities
7.0
The hotel offers dry cleaning, laundry, valet parking, and tours/ticket assistance, ensuring a comfortable stay.
Ken
United States,
January
2024
8.2/10
The hotel offers spacious and stylish rooms with a separate bed area and modern amenities. The service is exceptional with helpful and polite staff. Its location is excellent, providing easy access to downtown attractions. The dining experience, while efficient, could offer more variety. Overall, a great option for a comfortable stay in the city.
Rooms
8.0
The rooms are spotless and very comfortable, decorated in a minimalist chic style with modern amenities. A bit dimly lit, but spacious and well-appointed.
Service
9.0
The staff was incredibly friendly and helpful, providing top-notch service from the moment of arrival. Impressed by their hospitality.
Location
9.0
The hotel's location is brilliant, just a block away from Michigan Avenue, offering easy access to shopping and dining options in the downtown area.
Dining
7.0
The dining experience was satisfactory, with timely service and good quality offerings. Would benefit from more diverse menu options.
Facilities
8.0
The hotel offers various facilities including dry cleaning, laundry services, and valet parking. All necessary amenities are available for a convenient stay.
Jeremy
United Kingdom,
January
2024
8.6/10
The hotel had upscale coffee, teas, water, and a huge mini bar selection in the modern and clean rooms with a fantastic view, full of luxurious amenities. However, the check-in process took longer than expected, which was a bit of a letdown.
Rooms
9.0
The rooms were modern, clean, and full of luxurious amenities. The view was fantastic.
Service
8.0
The staff went above and beyond, from recommending local restaurants to the sweet surprises for our anniversary weekend. However, the check-in experience was a bit slow.
Location
9.0
The hotel is ideally located just one block off Michigan Avenue, making it perfect for exploring the city on foot. The surroundings felt lively and convenient.
Dining
8.0
The dining experience was enjoyable, and the spare ribs were very good. However, it would have been nice to have more options available.
Facilities
9.0
The facilities were top-notch, offering convenient services like dry cleaning, laundry, valet parking, and tours/ticket assistance.
Derek
United Kingdom,
November
2023
9.0/10
The hotel offers spacious studio suites that fit the boutique style of the building nicely, with obvious quality and good attention to details. The rooms are incredibly spacious, featuring a dining table, bar area, a big bedroom, and a sizeable bathroom with a walk-in shower. The service provided by the staff is consistently friendly and pleasant, from the moment of arrival to the last minute of the stay. The location is excellent, ideal for experiencing all Chicago has to offer, with attractions like the Magnificent Mile, boat tours, Millennium Park, and convenient access to shopping, food, and public transportation. The dining experience in the on-site restaurant was great, with attentive service and delicious food. Overall, a fantastic stay with a few minor flaws.
Rooms
9.0
The studio suites are beautifully appointed, spacious, and well-designed.
Service
9.0
The staff at The James was consistently friendly and helpful throughout my stay.
Location
10.0
The hotel's location is excellent, offering proximity to major attractions and convenient access to transportation.
Dining
8.0
The on-site restaurant provided a great dining experience with delicious food and attentive service.
Facilities
The hotel offers a range of facilities to enhance the stay.
Richard
United Kingdom,
June
2023
9.0/10
The hotel offers nicely appointed and spacious rooms, which are clean, quiet, and quite spacious for a Chicago hotel. The service is friendly, and the location is fabulous, perfect for exploring Chicago without a car. The dining experience is wonderful with great service and delicious food. The facilities are top-notch.
Rooms
9.0
The rooms are nicely appointed, clean, and quite spacious for a normal Chicago hotel.
Service
8.0
The service provided by the staff, from the front desk to housekeeping to the valet guys, is friendly and chilled.
Location
10.0
The location is fabulous, a short walk to Michigan Ave and perfect for exploring Chicago without a car.
Dining
9.0
The dining experience at Primehouse in the hotel restaurant was wonderful with really nice staff, great service, and delicious food.
Facilities
9.0
The hotel facilities are excellent, offering dry cleaning, laundry, valet parking, and tours/ticket assistance.
Mary
United Kingdom,
May
2023
8.6/10
I had a wonderful stay at this hotel! The modern and comfortable rooms were perfect for my city touring adventures, and the friendly staff made me feel so welcome. The location couldn't have been better, surrounded by great shopping and restaurants. The dining experience was top-notch with healthy options and fantastic service. However, the noise level in my room was a drawback, but overall, it was a fantastic experience.
Rooms
8.0
The rooms were modern and comfortable, just like the photos online.
Service
9.0
The staff, from doormen to concierge, was super friendly and approachable, making my stay enjoyable.
Location
9.0
The hotel's location was fabulous, convenient to all the downtown areas I wanted to visit on foot.
Dining
8.0
The restaurant on the ground floor provided great service with beautiful food, perfect for a quick meal.
Facilities
9.0
The hotel facilities were top-notch, offering everything I needed for a comfortable stay.
Victor
United States,
May
2023
8.6/10
My stay at this hotel was terrific overall. The room was spacious and had great amenities, like a wall projector, offering excellent value for money. However, the bathroom lacked counter space and had a slightly inconvenient layout with the hairdryer outlet next to the sink. The location was perfect, just off Michigan Avenue, close to shopping, restaurants, and nightlife. The service was outstanding, with staff going above and beyond to provide local recommendations and assistance.
Rooms
8.0
The room was quite well and roomy, with a wall projector and great amenities. However, the bathroom layout could be improved for better functionality.
Service
9.0
The service was fantastic, with staff being extremely friendly and helpful. They provided excellent local recommendations and were attentive to our needs.
Location
10.0
The hotel's location is superb, just off Michigan Avenue near the magnificent mile and the river. It's convenient for shopping, dining, and exploring the city.
Dining
8.0
The dining experience was nice and simple, with delicious food and great service. The Italian restaurant recommended by the staff was a highlight.
Facilities
8.0
The hotel facilities were good overall, with convenient services like dry cleaning, laundry, valet parking, and helpful tour assistance.
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