21C Museum Hotel Chicago, Chicago ➤ Reviews, Rooms & Prices 2025

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About the Hotel

55 East Ontario Street, Chicago, Illinois, United States of America, 60611

21C Museum Hotel Chicago, a 4-star hotel, features an art-filled setting in the Magnificent Mile, a hub for shopping and dining, alongside amenities including a restaurant and fitness center. Guests can enjoy unique in-room experiences such as Aveda hair and body treatments.

Rooms & Amenities

Rooms at 21C Museum Hotel feature modern décor with amenities including a flat-screen TV, air conditioning, coffee machine, and private bathrooms with complimentary toiletries. The hotel offers various suites, including the Penthouse, which boasts separate living and dining spaces with stunning views.

Dining & Nearby Options

On-site dining includes a restaurant that serves a diverse menu. Nearby dining options include The Purple Pig (0.2 miles) and Eataly (0.1 miles), offering guests various culinary experiences.

Leisure & Pet Policy

Leisure facilities include a fitness center and art installations throughout the hotel, enhancing the overall experience. 21C Museum Hotel is pet-friendly, allowing travelers to bring their furry companions.

Transportation & Local Area

The hotel provides easy access to transportation options, with Grand and Chicago subway stations within an 8-minute walk. Notable nearby attractions include Millennium Park (1 miles) and the Art Institute of Chicago (1 miles).

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Queen Suite

Max:

2 persons

36 m²

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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Deluxe Double Room

Max:

4 persons

36 m²

Bed options:

2 Double beds

Shower

Coffee machine

room details

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Deluxe Queen Room Disability Access

Max:

2 persons

35 m²

Bed options:

2 King Size Beds

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Chicago 1.4 mi

Airports

Midway International (MDW) 10.9 mi

Chicago O'Hare International (ORD) 17.8 mi

Train

Millennium Station3300 ft

Millenium Station3700 ft

Metro stations

Grand1400 ft

Chicago1700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious Comfort

“The room was impressively spacious, and the bed provided an incredibly comfortable sleep experience.” view full review

Surprising Breakfast!

“We were pleasantly surprised by the complimentary breakfast options, including fresh fruits and baked goods, which made our mornings good.” view full review

Accessible Amenities

“The hotel had a variety of accessible features that made my stay comfortable and enjoyable, enhancing the overall experience.” view full review

Artful Atmosphere

“Staying in a hotel that also serves as a museum was a unique experience; the interesting art displays in the living area added a special touch to our visit.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Allergy-free rooms
Elevator
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center

Services

Valet parking
Laundry
Dry cleaning
Happy hour

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Massage

Room features

Air conditioning
Heating
Soundproofed rooms
Sitting area
Dressing area
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

55 East Ontario Street, Chicago, Illinois, United States of America, 60611

Map view

street view

55 East Ontario Street, Chicago, Illinois, United States of America, 60611

City landmarks

Parks

Millennium Park

1.1 mi

875 N Michigan Ave Within Chicago 360

360 Chicago Observation Deck

2500 ft

Harbor

Navy Pier

1.1 mi

Museums

The Art Institute of Chicago

1.2 mi

Art object

Cloud Gate

4800 ft

233 S. Wacker Drive Entrance on Jackson Blvd

Skydeck Chicago

1.5 mi

233 S Wacker Dr

Willis Tower

1.5 mi

Museums

Museum Of Contemporary Art Chicago

2600 ft

Broadway Theatre

The Chicago Theatre

3600 ft

Zoo

Lincoln Park Zoo

2.0 mi

Museums

Chicago Cultural Center

3800 ft

Fountains

Buckingham Fountain

1.7 mi

Aquarium

Shedd Aquarium

1.9 mi

Museums

Chicago Children's Museum

1.0 mi

300 N State St

Marina City

2600 ft

Parks

Maggie Daley Park

5100 ft

209 S La Salle St

The Rookery Building

1.3 mi

376 N Michigan Ave

Bridgehouse and Chicago River Museum

2700 ft

Shopping Area

Water Tower Place

2500 ft

Museums

American Writers Museum

3000 ft

439 N Wells St

Chicago-style pizza

3300 ft

Museums

Loyola University Museum of Art

4000 ft

100 E. Wacker Drive

Chicago Riverwalk

1.4 mi

Nearby

North Michigan Avenue

The Magnificent Mile

500 ft

400-410 N Michigan Ave

Wrigley Building

1600 ft

435 N Michigan Ave

Tribune Tower

1800 ft

201 E Ontario St

Arts Club of Chicago

1000 ft

Gallery

Chicago Water Tower

1700 ft

Shopping Area

Shops at Northbridge

800 ft

806 N Michigan Ave

Historic Water Tower

1600 ft

Restaurants

Giordano's

1000 ft

730 N Rush St

Eataly

500 ft

43 E Ohio St

Grand Lux Cafe

300 ft

600 N Michigan Ave Ste 7

Garrett Popcorn Shops

800 ft

151 N Michigan Ave

Pizzeria Due

500 ft

619 N Wabash Ave

SafeHouse Chicago

200 ft

60 E Ontario St

California Pizza Kitchen

400 ft

52 E Ohio St

Quartino

900 ft

626 N State St

Reviews and Ratings

Feedback from previous guests about their experience.

82%

liked the hotel and would stay again

8.2/10

Great

Rooms

8.1

Location

9.3

Service

8.6

Dining

7.6

Dave

United States of America, May 2024

7.8/10

The hotel offers an amazing atmosphere and high-end amenities, including flat screen televisions, stereo system, and incredibly comfortable beds. However, the rooms had no view, lacked a proper work desk, and uncomfortable seating. The elevators were noisy, disturbing our sleep with banging noises.

Rooms

7.0

The room was spacious and well-equipped with modern amenities, but lacked a proper work area and comfortable seating.

Service

9.0

The staff was friendly and accommodating, even moving us to a different room when needed. The concierge was helpful throughout our stay.

Location

8.0

The hotel is conveniently located just a block away from the Magnificent Mile, offering easy access to all major attractions in Chicago.

Dining

7.0

We opted to dine at nearby restaurants for breakfast due to limited options at the hotel. However, the portions were generous and satisfying.

Facilities

8.0

The hotel offers a range of facilities including dry cleaning, laundry services, valet parking, and tour assistance.

Jack

United Kingdom, March 2024

7.4/10

The hotel has a really cool vibe and an excellent location in Chicago. The tired dark brown carpet in the regular King room raises cleanliness concerns, but overall, the hotel offers average rooms in a great location.

Rooms

7.0

The regular King room was really cool, although the tired dark brown carpet made me wonder about hidden filth. The location is excellent.

Service

8.0

The service at this wonderful hotel was very helpful and hospitable. I appreciated the $50 food and beverage voucher as a nice gesture.

Location

9.0

The hotel's location is convenient, just one block off Michigan Avenue and close to many touristy restaurants. It's a short walk from all the major sights, making it perfect for exploring downtown Chicago.

Dining

6.0

Before heading out for the day, the breakfast was delivered on a trolley with other tables' orders, giving a school dinners' vibe. It's up to the same value.

Facilities

7.0

The hotel offers dry cleaning, laundry, valet parking, and tours/ticket assistance, ensuring a comfortable stay.

Ken

United States of America, January 2024

8.2/10

The hotel offers spacious and stylish rooms with a separate bed area and modern amenities. The service is exceptional with helpful and polite staff. Its location is excellent, providing easy access to downtown attractions. The dining experience, while efficient, could offer more variety. Overall, a great option for a comfortable stay in the city.

Rooms

8.0

The rooms are spotless and very comfortable, decorated in a minimalist chic style with modern amenities. A bit dimly lit, but spacious and well-appointed.

Service

9.0

The staff was incredibly friendly and helpful, providing top-notch service from the moment of arrival. Impressed by their hospitality.

Location

9.0

The hotel's location is brilliant, just a block away from Michigan Avenue, offering easy access to shopping and dining options in the downtown area.

Dining

7.0

The dining experience was satisfactory, with timely service and good quality offerings. Would benefit from more diverse menu options.

Facilities

8.0

The hotel offers various facilities including dry cleaning, laundry services, and valet parking. All necessary amenities are available for a convenient stay.

Jeremy

United Kingdom, January 2024

8.6/10

The hotel had upscale coffee, teas, water, and a huge mini bar selection in the modern and clean rooms with a fantastic view, full of luxurious amenities. However, the check-in process took longer than expected, which was a bit of a letdown.

Rooms

9.0

The rooms were modern, clean, and full of luxurious amenities. The view was fantastic.

Service

8.0

The staff went above and beyond, from recommending local restaurants to the sweet surprises for our anniversary weekend. However, the check-in experience was a bit slow.

Location

9.0

The hotel is ideally located just one block off Michigan Avenue, making it perfect for exploring the city on foot. The surroundings felt lively and convenient.

Dining

8.0

The dining experience was enjoyable, and the spare ribs were very good. However, it would have been nice to have more options available.

Facilities

9.0

The facilities were top-notch, offering convenient services like dry cleaning, laundry, valet parking, and tours/ticket assistance.

Derek

United Kingdom, November 2023

9.0/10

The hotel offers spacious studio suites that fit the boutique style of the building nicely, with obvious quality and good attention to details. The rooms are incredibly spacious, featuring a dining table, bar area, a big bedroom, and a sizeable bathroom with a walk-in shower. The service provided by the staff is consistently friendly and pleasant, from the moment of arrival to the last minute of the stay. The location is excellent, ideal for experiencing all Chicago has to offer, with attractions like the Magnificent Mile, boat tours, Millennium Park, and convenient access to shopping, food, and public transportation. The dining experience in the on-site restaurant was great, with attentive service and delicious food. Overall, a fantastic stay with a few minor flaws.

Rooms

9.0

The studio suites are beautifully appointed, spacious, and well-designed.

Service

9.0

The staff at The James was consistently friendly and helpful throughout my stay.

Location

10.0

The hotel's location is excellent, offering proximity to major attractions and convenient access to transportation.

Dining

8.0

The on-site restaurant provided a great dining experience with delicious food and attentive service.

Facilities

The hotel offers a range of facilities to enhance the stay.

Richard

United Kingdom, June 2023

9.0/10

The hotel offers nicely appointed and spacious rooms, which are clean, quiet, and quite spacious for a Chicago hotel. The service is friendly, and the location is fabulous, perfect for exploring Chicago without a car. The dining experience is wonderful with great service and delicious food. The facilities are top-notch.

Rooms

9.0

The rooms are nicely appointed, clean, and quite spacious for a normal Chicago hotel.

Service

8.0

The service provided by the staff, from the front desk to housekeeping to the valet guys, is friendly and chilled.

Location

10.0

The location is fabulous, a short walk to Michigan Ave and perfect for exploring Chicago without a car.

Dining

9.0

The dining experience at Primehouse in the hotel restaurant was wonderful with really nice staff, great service, and delicious food.

Facilities

9.0

The hotel facilities are excellent, offering dry cleaning, laundry, valet parking, and tours/ticket assistance.

Mary

United Kingdom, May 2023

8.6/10

I had a wonderful stay at this hotel! The modern and comfortable rooms were perfect for my city touring adventures, and the friendly staff made me feel so welcome. The location couldn't have been better, surrounded by great shopping and restaurants. The dining experience was top-notch with healthy options and fantastic service. However, the noise level in my room was a drawback, but overall, it was a fantastic experience.

Rooms

8.0

The rooms were modern and comfortable, just like the photos online.

Service

9.0

The staff, from doormen to concierge, was super friendly and approachable, making my stay enjoyable.

Location

9.0

The hotel's location was fabulous, convenient to all the downtown areas I wanted to visit on foot.

Dining

8.0

The restaurant on the ground floor provided great service with beautiful food, perfect for a quick meal.

Facilities

9.0

The hotel facilities were top-notch, offering everything I needed for a comfortable stay.

Victor

United States of America, May 2023

8.6/10

My stay at this hotel was terrific overall. The room was spacious and had great amenities, like a wall projector, offering excellent value for money. However, the bathroom lacked counter space and had a slightly inconvenient layout with the hairdryer outlet next to the sink. The location was perfect, just off Michigan Avenue, close to shopping, restaurants, and nightlife. The service was outstanding, with staff going above and beyond to provide local recommendations and assistance.

Rooms

8.0

The room was quite well and roomy, with a wall projector and great amenities. However, the bathroom layout could be improved for better functionality.

Service

9.0

The service was fantastic, with staff being extremely friendly and helpful. They provided excellent local recommendations and were attentive to our needs.

Location

10.0

The hotel's location is superb, just off Michigan Avenue near the magnificent mile and the river. It's convenient for shopping, dining, and exploring the city.

Dining

8.0

The dining experience was nice and simple, with delicious food and great service. The Italian restaurant recommended by the staff was a highlight.

Facilities

8.0

The hotel facilities were good overall, with convenient services like dry cleaning, laundry, valet parking, and helpful tour assistance.